FAQ's
What types of products does CHAAYA BY SURBHI KAPOOR offer?
We offer a wide range of Indian ethnic wear, including ethnic suits, kurta sets, indo-western ensembles, sarees, and a stunning collection of jewelry. Our collection blends tradition with contemporary designs, making it perfect for every occasion.
Do you ship internationally?
Yes, we offer international shipping, including to the UK. We take pride in delivering our exquisite designs to customers around the world. Shipping times and costs may vary depending on the destination.
How can I determine my size before placing an order?
We provide a detailed size chart with every product to help you find the perfect fit. If you're unsure or need further assistance, feel free to reach out to our customer service team, and we’ll be happy to guide you.
What is your return and exchange policy?
We accept returns and exchanges within [insert policy duration, e.g., 7 or 14 days] of delivery, provided the items are unused, unwashed, and in their original packaging. For detailed instructions on how to process a return or exchange, please visit our Returns & Exchanges page or contact us directly.
Are your products handmade?
Yes, most of our products are handcrafted with meticulous attention to detail. We collaborate with skilled artisans to ensure each piece reflects the richness of Indian craftsmanship while maintaining high-quality standards.
Can I customize an outfit or jewelry piece?
We currently do not offer customization for our outfits or jewelry. However, our diverse range of designs ensures you’ll find something perfect for your style and occasion.